Association Database Management Expertise that is specifically focused on managing database needs of associations has created an environment rich with resources that quickly identifies challenges and develops tailored solutions for each client.
Customer Service and Call Center Fully trained about client organizations, customer service teams are equipped with tools and resources to deliver superior service and are kept up to date on membership renewals, conference registrations, publications, products, and services. All calls are handled by a knowledgeable person not prompts or voice mail for quick, accurate answers without rerouting.
Data Entry and Data Integrity Highly trained data entry teams adhere to policies and procedures specified by each client. Accurate data entry and maintenance is critical for any organization to be able to grow and provide quality communications to its members and stakeholders.
Finance and Accounting Finance and accounting services handle the day-to-day operation of systematically recording, reporting, and analyzing financial transactions, offering guidance and expertise.
Interim Staffing All of CoreSource services can offer additional interim staffing to any client for tasks as varied as data entry, report writing, financial and accounting support, on-site conference registration, call center service, etc. Clients who need staffing to support a segment of their operations for one day or many months can quickly be backed by highly trained, experienced personnel.
Membership Processing Knowledgeable member service representatives are highly trained to serve each CoreSource client's unique offerings and procedures from joining to renewals, updating member information to registering for conferences or ordering products.
Process Improvement and Best Practice Implementation Evaluating current procedures and practices, CoreSource brings a wealth of knowledge, experience, and technology expertise, resulting in improved productivity and cost savings.
Project Management CoreSource account managers facilitate and control projects to achieve goals on time, within budget, and according to set performance standards.
Registration Services CoreSource registration services are streamlined and fine-tuned procedures using well-documented processes and focused coordination to cover each phase of the registration process to facilitate end-to-end management of meetings, conferences, and events.
Web Services WebSource is AMC's full service web solutions provider. We specialize in web design and development, content management, e-commerce, custom application development, web hosting, broadcast email and integration with association management software.
